Need to Complain?
The North Level District IDB has a procedure for dealing with complaints from members of the public and others.
Despite our best endeavours, we recognise that things may not always meet your expectations. We follow a standard procedure to ensure that we investigate your complaint fully and fairly, and which enables complaints to be dealt with in a consistent way.
We want to hear from you if you are unhappy with our services and want to make a complaint. This can be done using our complaints procedure form.
Please click here to download this form in Adobe Acrobat format (.pdf).